Windows Troubleshooting - Appuals Tech from the Experts Fri, 08 Mar 2024 00:33:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 How to Fix “The Exception Breakpoint Has Been Reached” Error on Windows? https://appuals.com/exception-breakpoint-has-been-reached/?utm_source=rss&utm_medium=rss&utm_campaign=exception-breakpoint-has-been-reached https://appuals.com/exception-breakpoint-has-been-reached/#disqus_thread Fri, 08 Mar 2024 00:33:00 +0000 https://appuals.com/?p=401004 The error message “The Exception Breakpoint Has Been Reached” on Windows typically indicates a program has hit an exception while running, and the operating system’s debugger has stopped the program execution to inform the user of this exception. Users may see this error during an attempt to shut down or restart their system or when …

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The error message “The Exception Breakpoint Has Been Reached” on Windows typically indicates a program has hit an exception while running, and the operating system’s debugger has stopped the program execution to inform the user of this exception. Users may see this error during an attempt to shut down or restart their system or when launching certain applications.

Exception breakpoint error dialog on Windows

The issue often stems from problems within the application itself, such as outdated or corrupt installations. Corrupted system files, memory allocation issues, and conflicts with third-party applications are other potential causes.

Corrupted system files can disrupt operations and lead to unusual behavior. Inefficiencies in memory allocation can cause instability and crashes. Similarly, conflicts with or outdated drivers from third-party software can interfere with system processes.

1. Disable Automatic Startup Apps

Conflicts and errors can arise from third-party apps configured to run at startup, along with essential Windows Services. To identify the root cause, users should disable all automatic startup apps and then restart their system.

  1. Press the Windows + X keys to access the Quick Link Menu.
    WinX menu screenshot
  2. Select Task Manager from the menu.
    Task Manager option in Quick Link menu
  3. In Task Manager, go to the Startup tab.
    Startup tab in Task Manager
  4. Click on the Status column header to sort the apps.
    Sorting by Status column in Task Manager
  5. Right-click on each enabled app and choose Disable.
    Disabling an app in Task Manager

Restart your PC after disabling the apps to see if the error is resolved. If the error no longer appears, you might re-enable the apps one by one and restart your PC after each to find the troublesome software. Then, apply the appropriate corrective action.

2. Run System File Checker (SFC)

The System File Checker (SFC) is a Windows utility that checks for and fixes corrupted or missing system files. Running an SFC scan can help resolve various system-related issues, including the “The Exception Breakpoint Has Been Reached” error.

  1. Open the Search box by pressing Windows + S, and type in Command Prompt.
    Windows Search Box
  2. Right-click on Command Prompt and select Run as Administrator from the context menu.
    Command Prompt with Run as Administrator option
  3. First, type the command to check System Health, then press Enter:
    Dism /Online /Cleanup-Image /CheckHealth

    DISM CheckHealth command in Command Prompt

  4. Type and execute the following command to perform a PC Health Check:
    Dism /Online /Cleanup-Image /ScanHealth

    DISM ScanHealth command in Command Prompt

  5. To repair the System Image, enter this command:
    Dism /Online /Cleanup-Image /RestoreHealth

    DISM RestoreHealth command in Command Prompt

  6. Be patient as this process may take a while to complete.
  7. Once done, initiate the System File Checker by entering:
    sfc /scannow

    SFC scan in Command Prompt

  8. Close the Command Prompt by typing Exit and pressing Enter.

3. Run Disk Checker

CHKDSK (Check Disk) is a Windows command line utility that scans disks for storage problems and fixes issues such as bad sectors, file system corruption, and directory errors.

  1. Access Command Prompt as Administrator again.
  2. Enter the following command and hit Enter to run the utility.
    chkdsk C: /r

CHKDSK command in Command Prompt

Allow the command to check the system drive (C:/) for bad sectors. When the scan finishes, close the Command Prompt.

4. Check for Memory Leaks

The Memory Diagnostic Tool helps detect memory-related problems, such as ineffective management and utilization of memory resources. Before using this tool or running any diagnostics like CHKDSK, back up your data.

  1. Open the Run window by pressing Win + R.
    Run window
  2. Type mdsched.exe in the search bar and press Enter to schedule the next system startup.
    Launching Memory Diagnostic Tool with mdsched.exe in Run
  3. Restart your PC as prompted.
    Memory Diagnostic Tool restart prompt
  4. Select Advanced options like Test Mix or Pass Count for a more thorough scan. Press F10 to start the test.
    Memory Diagnostic Tool options

Your PC will reboot and display the results once the test is done.

5. Update or Reinstall the Problematic App

For errors occurring with a specific app, updating or reinstalling could resolve the issue. Updates may include necessary bug fixes or improve compatibility with your system. If issues persist after updating, you may need to reinstall the app to eliminate any corrupt files or configurations contributing to the error.

Before reinstalling the app, check for updates. If updating doesn’t solve the problem, you will have to reinstall the program.

  1. Open Windows Settings by pressing Win + I.
  2. Navigate to the Apps section.
  3. Search for the app in the search box.
  4. Click on the app to highlight it and select Uninstall.
  5. After removal, reboot your PC. Then, reinstall the app from its official site.

6. Run Malware Scan

A malware scan can help determine if malicious software is causing the error. Malware scanning can help remove any unwanted software that might interfere with system processes or cause corruption, leading to an error.

  1. Press Win + S to open the search box.
  2. Type “Windows Security” into the box and open the app.
  3. In the Windows Security app, select Virus & Threat Protection.
  4. Choose the type of scan by clicking on Scan Options.
  5. Initiate the scan by clicking Scan Now.

You may also use reputable antivirus software such as Avast or Malwarebytes for a comprehensive system scan.

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How to Fix Yellow Triangle Issue on Your Drive [BitLocker Error]? https://appuals.com/remove-yellow-triangle-sign-bitlocker-issue/?utm_source=rss&utm_medium=rss&utm_campaign=remove-yellow-triangle-sign-bitlocker-issue https://appuals.com/remove-yellow-triangle-sign-bitlocker-issue/#disqus_thread Thu, 07 Mar 2024 18:25:10 +0000 https://appuals.com/?p=403490 When you encounter a yellow triangle sign or an exclamation mark on your C drive or any disk, it usually indicates a notification related to encryption, often connected with BitLocker, Microsoft’s drive encryption feature. This indicator doesn’t just appear randomly; it’s a clear message regarding the security state of your drive. It suggests that the …

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When you encounter a yellow triangle sign or an exclamation mark on your C drive or any disk, it usually indicates a notification related to encryption, often connected with BitLocker, Microsoft’s drive encryption feature. This indicator doesn’t just appear randomly; it’s a clear message regarding the security state of your drive. It suggests that the drive encryption process, likely using BitLocker, is either incomplete or there is a configuration issue that requires your attention.

The most frequent cause of this issue is a discrepancy between the drive’s encryption status and the system’s expectations. This might occur, for example, when the drive is expected to be encrypted but isn’t, or when there is an issue with the encryption key. The reason could vary from an interrupted encryption process, improper initiation, or system updates that have altered encryption settings.

Solution 1: Enable and Disable BitLocker

If the yellow triangle suggests that your BitLocker may be turned off, you can try to enable it with these steps:

  1. Open File Explorer and click on This PC in the left pane.
  2. Right-click on the problematic drive and select Turn on BitLocker.
  3. Choose how you want to save your recovery key.
  4. Click Next and follow the on-screen instructions.
  5. Finally, click on Start encrypting. BitLocker will be enabled after some time, depending on the size and speed of your drive.

To disable BitLocker, follow these steps:

  1. Right-click on the drive again and select Manage BitLocker.
  2. Click on Turn off BitLocker and confirm by clicking Turn off BitLocker again.

Solution 2: Run the SFC and DISM Scans

Corrupted or missing system files, as well as issues stemming from Windows updates, can also cause this problem. The System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools are effective for repairing system files. Let’s try running the SFC and DISM scans.

SFC Scan:

  1. Launch the Command Prompt as an administrator.
  2. Enter the following command and press Enter:
    sfc /scannow

  3. After the scan is complete, restart your computer to see if the issue is resolved.

DISM Scan:

  1. Run the Command Prompt as an administrator once again.
  2. Input this command and hit Enter:
    DISM /Online /Cleanup-Image /ScanHealth
  3. After completing the scan, enter the following command:
    DISM /Online /Cleanup-Image /RestoreHealth

  4. Finally, restart your computer after the process is finished.

If the software-based solutions provided do not resolve the issue, there may be a problem with your computer’s hardware. Connecting the disk to another computer could help determine whether the issue is with the disk itself or the computer.

If you are unsure how to proceed, seek assistance from a professional or take your computer to a nearby hardware repair store. Inform the technician about any personal or important files on your computer, as data loss is a potential risk. It’s also a good practice to back up your data before attempting any hardware diagnostics.

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How to Fix a Lagging Laptop When Plugged In: Causes and Solutions https://appuals.com/laptop-lagging-plugged-in/?utm_source=rss&utm_medium=rss&utm_campaign=laptop-lagging-plugged-in https://appuals.com/laptop-lagging-plugged-in/#disqus_thread Sat, 02 Mar 2024 15:30:19 +0000 https://appuals.com/?p=403612 When laptops are plugged in and begin to lag, users often experience significant performance drops, which are particularly noticeable during gaming or while using demanding applications. A common cause for this issue is the power management settings, where the laptop may switch to a different power plan when plugged in, potentially throttling performance to conserve …

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When laptops are plugged in and begin to lag, users often experience significant performance drops, which are particularly noticeable during gaming or while using demanding applications. A common cause for this issue is the power management settings, where the laptop may switch to a different power plan when plugged in, potentially throttling performance to conserve energy or due to incorrect power settings.

Laptop Lagging When Plugged In
Laptop Lagging When Plugged In

Additional causes include outdated drivers or BIOS, overheating due to poor ventilation or dried-out thermal paste, and an insufficient power supply from the charger, especially if the charger’s wattage is lower than what the laptop requires.

For instance, a charger that does not supply enough power can cause the laptop to lag under heavy usage when plugged in but perform normally on battery power or with a charger that provides the correct wattage.

In this article, we will discuss several methods you can use to address laptop lag while it is plugged in.

1. Edit Power Plan Settings

The first thing you should do is change the power settings on your laptop. These settings vary depending on whether the laptop is on battery power or plugged in.

As such, when the laptop is plugged in, the power plan may change, leading to overall slowness in Windows. You can remedy this by ensuring the laptop is not restricted from using system resources while plugged in.

  1. First, open the Start Menu and search for Edit Power Plan. Open it.
    Opening Power Plan Settings
    Opening Power Plan Settings
  2. Then, click on the Change advanced power settings link.
    Navigating to Advanced Power Settings
    Navigating to Advanced Power Settings
  3. Expand the Processor Power Management section and then the Maximum Processor State submenu.
    Expanding Maximum Processor State Power Option
    Expanding Maximum Processor State Power Option
  4. Set the Plugged in value to 100%.
  5. Next, expand the Switchable Dynamic Graphics > Global Settings submenu.
    Expanding Graphics Settings under Switchable Dynamic Graphics
    Expanding Graphics Settings under Switchable Dynamic Graphics
  6. Select the Maximize Performance option from the Plugged In dropdown list.
  7. Then, expand the Multimedia Settings > When Playing Video submenu.
    Expanding When Playing Video Power Option
    Expanding When Playing Video Power Option
  8. Choose the Balanced option from the Plugged In menu.
  9. Click Apply, then OK.
  10. Restart your laptop to check if the problem has been resolved.

2. Check the Charger’s Power Rating

A mismatch between the charger’s power rating and the laptop’s requirements can also lead to lag when charging your device.

Using a charger with a lower power rating than needed by your laptop can cause a performance decrease due to insufficient power. Conversely, a charger with a higher power rating may raise the temperature, leading to performance bottlenecks.

Charger Power Rating
Charger Power Rating

Check the power rating on the back of your laptop and ensure your charger’s power rating matches. For example, if your laptop requires a 200W charger, make sure you are using a charger rated for 200W as well.

3. Change Battery Power Mode

The power mode defined in the Windows settings can also affect your laptop’s performance when it is plugged in. This can happen if the selected power mode prevents the laptop from utilizing all available resources.

To resolve this issue, you can easily change the power mode via the Settings app in Windows.

  1. First, press the Win key + I to open the Settings app.
  2. Then, navigate to System > Power and Battery.
    Navigating to Power and Battery Settings
    Navigating to Power and Battery Settings
  3. Select Best Performance from the Power Mode dropdown list.
    Changing Power Mode to Best Performance
    Changing Power Mode to Best Performance
  4. Test to see if the performance issue persists.

4. Monitor Laptop Temperature

Excess heat when your laptop is plugged in can lead to sluggish performance. This issue may be apparent if you notice the laptop’s fans running faster after plugging it in.

We recommend monitoring the temperature of your laptop to ensure it’s not overheating. You can use the HWMonitor utility for this purpose.

Download the utility from here and install it on your laptop. Then, open the program and keep an eye on the temperatures.

HWMonitor
HWMonitor

If temperatures are high, ensure that the air vents are not blocked and clean them to remove any dust buildup.

If these steps don’t work, consider using your warranty or taking your laptop to a local technician for cleaning and further inspection.

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How to Fix “Error Code: 0xC007000D” in Windows Update? https://appuals.com/error-code-0xc007000d-windows-update/?utm_source=rss&utm_medium=rss&utm_campaign=error-code-0xc007000d-windows-update https://appuals.com/error-code-0xc007000d-windows-update/#disqus_thread Sat, 02 Mar 2024 15:14:06 +0000 https://appuals.com/?p=403431 The Windows update error 0xC007000D can occur due to malfunctioning Windows Update components or inconsistencies in your system memory. This issue commonly arises from corruption within the update files or from the presence of outdated Windows Update components that obstruct the normal update process. Additional factors contributing to this error can include issues with system …

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The Windows update error 0xC007000D can occur due to malfunctioning Windows Update components or inconsistencies in your system memory. This issue commonly arises from corruption within the update files or from the presence of outdated Windows Update components that obstruct the normal update process.

Windows Update Downloading
Windows Update Downloading

Additional factors contributing to this error can include issues with system files, network connection problems, or insufficient storage space for the update files, each of which can disrupt the update process.

It’s important to note that this error does not discriminate by device type or Windows version, affecting a wide range of systems, from desktops to laptops, across different Windows variants.

One common resolution for such issues is to manually install the update from the Windows Update catalog.

The following article provides multiple solutions that should help you resolve the 0xC007000D error code.

1. Reset Windows Update Components

If the Windows Update components are malfunctioning, they may lead to the error code mentioned earlier. The first step you should take is to reset the Windows Update components on your computer.

This involves stopping the Windows Update agent and removing any downloaded update contents on your computer.

  1. Open the Start Menu and search for Command Prompt.
  2. Select the Run as administrator option to open an elevated command prompt.
    Opening Command Prompt as Admin
    Opening Command Prompt as Admin
  3. Click the Yes button on the User Account Control pop-up.
  4. Stop the Windows Update Agent using the following command:
    net stop wuauserv
    Stopping Windows Update Agent
    Stopping Windows Update Agent
  5. Remove the downloaded update contents with this command:
    rd /s /q %systemroot%\SoftwareDistribution
  6. Restart the Windows Update Agent by issuing the command:
    net start wuauserv
  7. Lastly, restart your computer and check if the issue has been resolved.

2. Manually Install Problematic Update

To circumvent the 0xC007000D error, you might try installing the troublesome Windows update manually, particularly if the Windows Update agent keeps running into issues during the installation.

The Windows Update catalog allows you to download specific updates by their KB ID.

  1. Access the Windows Update Catalog by clicking this link.
  2. Search for the required update by entering the relevant KB ID.
    Searching for Update in Microsoft Update Catalog
    Searching for Update in Microsoft Update Catalog
  3. Download the update from the catalog.
    Downloading Update from Microsoft Update Catalog
    Downloading Update from Microsoft Update Catalog
  4. Install the update by running the downloaded file.
  5. Restart your computer following the update’s completion.

3. Run a Memory Test

System memory inconsistencies can prevent the installation of Windows updates. If you suspect memory issues, various problems may emerge throughout your system.

A memory test can be performed to check the health of your RAM using a tool called MemTest86, which requires a USB drive to create a bootable medium.

  1. Download the MemTest86 tool from the official site here.
  2. Insert a USB drive into your computer.
  3. Unzip the downloaded file to a preferred location.
  4. Inside the extracted folder, run the imageUSB.exe file.
  5. Select your USB drive and click Write.
    Creating Bootable MemTest86 USB Drive
    Creating Bootable MemTest86 USB Drive
  6. Allow the utility to complete the flashing process.
  7. Reboot your computer and boot from the USB drive.
  8. Access the Boot Menu by pressing one of the keys such as ESC, F9, F11, or F12, depending on your computer’s manufacturer.
  9. The MemTest86 interface should appear upon booting from the USB.
    MemTest86 Boot Screen
    MemTest86 Boot Screen
  10. Do not interact with any keys, allowing the timer to run out.
  11. The memory test will commence once the timer finishes.
  12. Upon completion, a test report will be displayed.
  13. If the test is successful, a ‘PASS’ message will appear.
    MemTest86 Memory Test Passed
    MemTest86 Memory Test Passed
  14. If the test fails, consult the report for potential memory issues.

4. Perform an In-Place Upgrade

An in-place upgrade is appropriate if the memory test reveals no errors. This approach fixes Windows issues without erasing your data. Download a Windows ISO image to begin an in-place upgrade.

  1. Visit the official Microsoft website to download Windows here.
  2. Under the Windows Disk Image (ISO) section, select your Windows version and click Download Now.
    Downloading Windows ISO Image
    Downloading Windows ISO Image
  3. Mount the ISO by double-clicking the image file.
  4. In the mounted drive, execute the Setup.exe file.
    Running Windows Setup File
    Running Windows Setup File
  5. On the Install Windows screen, click Next.
  6. In the Ready to Install phase, select Choose what to keep.
    Navigating to Choose What to Keep Menu
    Navigating to Choose What to Keep Menu
  7. Opt for Keep personal files and apps and click Next.
    Choosing What Files to Keep
    Choosing What Files to Keep
  8. Click Install to initiate the upgrade process.
  9. Wait for the installation to finish.

Using the methods outlined above, you should be able to fix the Windows update error 0xC007000D. If the issue persists, consider contacting the Microsoft support team for further assistance.

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How to Fix Inaccurate / Wrong Location Detection Issue in Windows? https://appuals.com/wrong-maps-location-windows/?utm_source=rss&utm_medium=rss&utm_campaign=wrong-maps-location-windows https://appuals.com/wrong-maps-location-windows/#disqus_thread Sat, 02 Mar 2024 14:40:09 +0000 https://appuals.com/?p=401437 Windows can sometimes inaccurately detect your location, particularly when using maps and other location-based services or applications. This issue often arises when the geolocation of your IP address is tied to your ISP’s business address rather than your actual physical location. In scenarios where a device lacks GPS capabilities, Windows relies on IP address location, …

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Windows can sometimes inaccurately detect your location, particularly when using maps and other location-based services or applications. This issue often arises when the geolocation of your IP address is tied to your ISP’s business address rather than your actual physical location.

Maps Showing Wrong Location
Maps Showing Wrong Location

In scenarios where a device lacks GPS capabilities, Windows relies on IP address location, which cannot be changed, resulting in discrepancies between your actual location and the one reported by your device. Other factors contributing to incorrect location reports include system or application corruption, outdated location history, and issues with the Geolocation service.

Several users have encountered persistent inaccuracies even after moving to a new location, suggesting that the problem might also be linked to the router’s MAC address or the device’s stored location data. Even after updating their default location settings, their devices continue to report their old locations, affecting all location-dependent services.

This article will show you how to accurately represent your location in various Maps services on Windows.

1. Forget Wi-Fi Connection

If you are using an old router at a new location, begin troubleshooting the issue by forgetting your Wi-Fi connection. This will force the Windows Location Service to update the MAC addresses it uses for your location, and could resolve the issue.

After forgetting the Wi-Fi connection on your computer, re-establish a new connection with the same access point:

  1. Click on the Wi-Fi icon in the taskbar.
  2. Right-click on your Wi-Fi network and select Forget.
    Forgetting Wi-Fi Connection
    Forgetting Wi-Fi Connection
  3. Then, click the Connect option and enter the password.
  4. Open the maps service again to check if the problem still exists.

2. Delete Location History

Windows stores your location locally for a limited time to prevent frequent triangulation and save system resources.

If the stored location in your location history is incorrect, it will cause the Maps app to display the wrong place. Clear the location history in Windows to fix this:

  1. Open the Settings app with the Win key + I shortcut.
  2. Navigate to the Privacy and security > Location menu.
    Navigating to Location Settings
    Navigating to Location Settings
  3. Click Clear under the Location History section.
    Clearing Location History in Windows
    Clearing Location History in Windows
  4. Restart the Maps service afterward to see if there’s any improvement.

3. Manually Change Location

You can manually change your computer’s location if it is calculated incorrectly, potentially resolving any inconsistencies caused by the Maps service not detecting a precise location.

Set the default location via the Settings app in Windows:

  1. Press Win key + I to open the Settings app.
  2. Navigate to the Privacy and security > Location section, as shown previously.
  3. Click the Set default option next to Default Location.
    Setting Default Location in Maps
    Setting Default Location in Maps
  4. Enter your location in the Maps app that opens.
    Entering Default Location in Windows Maps
    Entering Default Location in Windows Maps
  5. This location will be used as the default when Windows cannot detect your real location.

4. Turn Off Location Service

If you receive an incorrect location while using Google Maps or other third-party location services, it could be due to interference from the Windows Location Service.

Since Google Maps operates independently from the Location Service in Windows, you can turn it off without concern:

  1. Open the Settings app by pressing Win key + I.
  2. Navigate to the Privacy and security > Location menu as shown above.
  3. Turn off the Location services using the toggle switch.
    Turning Off Location Services in Windows
    Turning Off Location Services in Windows
  4. Refresh Google Maps and determine if the issue has been resolved.

5. Remove Incorrect MAC Address from Windows Location Service

Windows uses MAC addresses of nearby access points to help determine your current location. If the MAC addresses in the Windows database are incorrect, it can lead to inaccurate location readings.

To rectify this, delete the incorrect MAC address from the location service database:

  1. Search for Command Prompt in the Start Menu and open it.
    Opening Command Prompt
    Opening Command Prompt
  2. Type netsh wlan show networks bssid in the Command Prompt and press Enter.
  3. Copy the BSSID address and navigate to the Windows Location Services website here.
    WiFi Network BSSID
    WiFi Network BSSID
  4. Enter the BSSID address in the provided field.
  5. The removal process may take a few days to complete.
  6. Turn off your Wi-Fi adapter through the Quick Menu with the Win key + A shortcut.
    Turning Off Wi-Fi Adapter in Quick Access Menu
    Turning Off Wi-Fi Adapter in Quick Access Menu
  7. Open the Maps app and click the Show my location icon.
    Clicking Show My Location Icon
    Clicking Show My Location Icon
  8. Turn your Wi-Fi adapter back on, and check to see if the problem has been resolved.

6. Renew DNS Cache and IP Address

If the incorrect location issue persists, flush the DNS cache on your computer and renew your IP address. This action can prompt the Windows Location Service to recalculate your location, which may fix the issue:

Flush the DNS cache and renew your IP address with the following commands in Command Prompt:

  1. Open an elevated Command Prompt by searching for it in the Start Menu and selecting Run as administrator.
    Running Command Prompt as Admin
    Running Command Prompt as Admin
  2. Enter these commands, pressing Enter after each:
    ipconfig /flushdns 
    ipconfig /registerdns 
    ipconfig /release 
    ipconfig /renew 
    netsh winsock reset
    Flushing DNS Cache
    Flushing DNS Cache
  3. Restart your computer afterward and verify the accuracy of your location.

These methods should help you resolve any incorrect location issues in Windows. If the problem continues, contact the Microsoft support team for further assistance.

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How to Fix UCM-UCSI ACPI Device Driver Error in Windows? https://appuals.com/ucm-ucsi-acpi-device-driver-error/?utm_source=rss&utm_medium=rss&utm_campaign=ucm-ucsi-acpi-device-driver-error https://appuals.com/ucm-ucsi-acpi-device-driver-error/#disqus_thread Fri, 01 Mar 2024 17:14:15 +0000 https://appuals.com/?p=403682 The UCM-UCSI ACPI is an essential component in modern computers, managing USB Type-C ports. The UCSI (USB Type-C Connector System Software Interface) driver in Windows facilitates control over USB Type-C components, while the UCM-UCSI driver manages communication with these hardware elements. Occasionally, users may encounter a UCM-UCSI ACPI Device driver error, identifiable by an exclamation …

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The UCM-UCSI ACPI is an essential component in modern computers, managing USB Type-C ports. The UCSI (USB Type-C Connector System Software Interface) driver in Windows facilitates control over USB Type-C components, while the UCM-UCSI driver manages communication with these hardware elements.

Occasionally, users may encounter a UCM-UCSI ACPI Device driver error, identifiable by an exclamation mark next to the UCM-UCSI ACPI Device in the Device Manager, signaling a sudden malfunction of USB Type-C ports.

This problem often arises following a Windows update or system upgrade, potentially leading to impaired driver functionality or compatibility.

Other contributing factors might include incorrect driver installation, an outdated BIOS, or physical hardware malfunctions, making it challenging to resolve the error.

Below, we outline various strategies to address this issue.

1. Restart Your Device

It’s advisable to reboot your device first:

  1. Disconnect your laptop from any power source.
  2. Hold down the Power button for 30 seconds to force a shutdown.
  3. After the device has turned off, reconnect the charger and press the power button to restart it.

2. Check for BIOS Update

An outdated BIOS may lead to incompatibility issues with Windows components. Therefore, it’s crucial to check for BIOS updates regularly. Refer to our guides on updating BIOS for HP Devices, Lenovo Devices, and Dell Devices for further assistance.

3. Reinstall the Driver

Corruption within the driver may result in nonfunctional ports. Reinstalling the driver could resolve this issue:

  1. Right-click the Windows icon to open the Device Manager.
  2. Locate the UCM-UCSI ACPI Device, right-click it, and select Uninstall Device.
  3. Comply with the on-screen instructions to remove the device.
  4. Afterwards, disconnect all power sources and remove any connected USB-C devices.
  5. Restart your computer. Upon relaunching the Device Manager, the error icon should no longer be present, and the device should function correctly.

Alternatively, consider utilizing third-party driver installation software if the manual approach is unsuccessful. Learn more in our article on the best driver updating software.

4. Reset Windows

Should the above methods fail, resetting Windows may be a viable option. This process clears corrupted files and reinstalls a clean set of drivers and software.

For detailed instructions, visit our tutorial on how to reset Windows.

If you exhaust all solutions without success, contact your device manufacturer’s support team for assistance with resolving your issue.

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How to Troubleshoot a Non-Working Dell Docking Station? https://appuals.com/dell-docking-station-not-working/?utm_source=rss&utm_medium=rss&utm_campaign=dell-docking-station-not-working https://appuals.com/dell-docking-station-not-working/#disqus_thread Thu, 29 Feb 2024 17:05:06 +0000 https://appuals.com/?p=403017 When a Dell Docking Station fails to work, users may find themselves unable to power on the station or connect peripherals such as monitors or audio devices, which can significantly disrupt their workflow. The most common issue arises from faulty or outdated device drivers, interfering with the docking station’s operations. Other factors contributing to this …

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When a Dell Docking Station fails to work, users may find themselves unable to power on the station or connect peripherals such as monitors or audio devices, which can significantly disrupt their workflow. The most common issue arises from faulty or outdated device drivers, interfering with the docking station’s operations.

Dell Docking Station Not Working
Dell Docking Station Not Working

Other factors contributing to this problem include physical damage to the docking station or its ports, improper connections, or compatibility issues with the laptop in use.

To troubleshoot, first inspect the docking station and cables for any physical damage. If no damage is visible, perform a reset by disconnecting all cables, including the power supply, and reconnecting them after a few minutes to reset the internal hardware.

If the issue persists, please try the following solutions.

1. Disable Power Management on Drivers

Begin by disabling the power management feature on the drivers in question. This action prevents Windows from disabling the adapter on your computer for power savings.

Disabled adapters often lead to non-functioning peripherals connected to the Dell docking station. You must locate the affected hub and disable power management for that specific driver using the Device Manager.

  1. Open the Start Menu and search for Device Manager, then open it.
    Opening the Device Manager
    Opening the Device Manager
  2. Next, expand the category relevant to your docking station’s issue.
  3. If USB hubs are problematic, for instance, expand the Universal Serial Bus Controllers list.
  4. Right-click on the target driver and select Properties.
  5. Go to the Power Management tab.
  6. Uncheck the Allow the computer to turn off this device to save power option.
    Disabling Power Management in USB Adapter
    Disabling Power Management in USB Adapter
  7. Click OK.

2. Install Relevant Drivers

Another cause for a non-functioning Dell docking station is missing drivers on your computer. Without the necessary drivers, peripherals cannot communicate with your PC.

To fix this, install the required drivers. For instance, if the docking station’s LAN port is non-operational, make sure you have installed the appropriate RealTek ethernet controller drivers.

  1. Navigate to the official Dell drivers support website by following this link.
  2. Search for your specific Dell dock.
  3. Download and install the relevant drivers for your device.
    Dell Dock Drivers
    Dell Dock Drivers
  4. Restart your computer and check if the problem has been resolved.

3. Disable Display Stream Compression

If you encounter issues with external monitors connected through the Dell docking station, consider disabling Display Stream Compression (DSC) through the Windows Registry.

DSC manages the video signal’s available bandwidth. Deactivating this feature can enable the monitors to receive input signals correctly.

  1. Open Notepad by searching for it via the Start Menu.
    Opening Notepad
    Opening Notepad
  2. Copy and paste the following code snippet into Notepad:
    Windows Registry Editor Version 5.00 
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4d36e968-e325-11ce-bfc1-08002be10318}\0000]
    "DPMstDscDisable"=dword:00000002
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4d36e968-e325-11ce-bfc1-08002be10318}\0001]
    "DPMstDscDisable"=dword:00000002
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4d36e968-e325-11ce-bfc1-08002be10318}\0002]
    "DPMstDscDisable"=dword:00000002
  3. Choose File > Save As.
    Saving Notepad File
    Saving Notepad File
  4. Name the file Disable_DSC.reg and set All Files as the file type.
    Saving Disable DCS Registry Script
    Saving Disable DCS Registry Script
  5. Run the registry script you have created.
  6. Restart your computer to apply the changes.

4. Power Reset Dell Docking Station

Power resetting the Dell docking station can fix inconsistencies within the device. This action resets internal settings and helps the docking station to start anew.

Power off the Dell docking station, disconnect all cables, and remove the power adapter. Wait for about 10 seconds before reconnecting the power adapter and turning the station back on.

Once powered on, reconnect your peripherals to see if the issue has been resolved.

5. Update Dell Docking Station Firmware

Outdated firmware might also prevent a Dell docking station from functioning correctly. Updating the firmware with the provided utility can resolve such issues.

Dell offers a firmware updating tool specific to its docking stations, facilitating the installation of the latest updates.

  1. Access the Dell Driver support website by clicking this link.
  2. Find your docking station model on the website.
  3. From the downloads section, acquire the firmware update utility.
    Downloading Dell Dock Firmware Update Utility
    Downloading Dell Dock Firmware Update Utility
  4. Connect the docking station to your PC.
  5. Execute the firmware update utility as an administrator.
  6. Let the tool perform diagnostics on your docking station.
  7. Begin the update process by clicking Update.
    Updating Dell Dock Firmware
    Updating Dell Dock Firmware
  8. Upon completion, reboot your computer.

With these solutions, you should be able to get your Dell docking station working properly. If the station still does not function, reach out to the Dell support team for further assistance.

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How to Restore Drag and Drop Functionality in Windows 11 https://appuals.com/drag-drop-not-working-windows-11/?utm_source=rss&utm_medium=rss&utm_campaign=drag-drop-not-working-windows-11 https://appuals.com/drag-drop-not-working-windows-11/#disqus_thread Wed, 28 Feb 2024 11:54:23 +0000 https://appuals.com/?p=392936 Windows 11 lacks various drag-and-drop functionalities that users took for granted in older versions. Some functionality has been restored through Windows Updates, such as the ability to drag and drop apps onto the taskbar. Unfortunately, certain drag-and-drop features remain unavailable due to a paradigm shift designed to allow for other functions to flourish, as is …

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Windows 11 lacks various drag-and-drop functionalities that users took for granted in older versions. Some functionality has been restored through Windows Updates, such as the ability to drag and drop apps onto the taskbar.

Drag and Drop doesn't work on Windows 11
Drag and Drop doesn’t work on Windows 11

Unfortunately, certain drag-and-drop features remain unavailable due to a paradigm shift designed to allow for other functions to flourish, as is the case with File Explorer. However, we will provide workarounds below that should enable you to regain the traditional drag-and-drop functionality.

  • Dragging and dropping via Alt + Tab: – This is one of the oldest tricks in the Windows ecosystem. Although it may initially require some practice to build muscle memory, it is an effective way to save time when dragging and dropping items from one place to another.
  • Drag and drop between folders: – If you primarily used taskbar drag and drop to move files from one folder to another, consider opening the folders side by side and dragging files from one to the other directly.
  • Use a third-party option: – If you don’t mind using third-party tools, installing and configuring StartAllBack can be an elegant solution. This tool restores the old functionality and even brings back the taskbar aesthetics found in Windows 10, Windows 8, or Windows 7, depending on your preference.
  • Editing the Registry: – Some registry edits can force the taskbar to accept dragged items, but this method has a significant drawback. After applying this registry change, you will no longer be able to open the Start and Search menus or access Cortana from your taskbar menu. Therefore, we recommend avoiding this method unless you’re willing to accept the consequences.

Now that you are familiar with the potential workarounds for restoring native taskbar drag-and-drop features missing from Windows 11, follow the detailed guides below to implement them.

Workaround: Drag and Drop via Alt + Tab

Using the Alt + Tab menu is probably the best alternative for recovering the time lost now that the taskbar drag-and-drop feature has been removed from Windows 11.

This is particularly useful for designers and those who work with software such as Photoshop, Illustrator, Maya, etc. Although not as quick as dragging and dropping files onto the taskbar, it becomes a nearly equivalent solution once muscle memory kicks in.

  1. Click and hold the file you wish to drag and drop, then slightly move it to engage grab mode.
    Drag and drop files
    Drag and drop files

    Note: You can cancel your selection at any time by right-clicking.

  2. While the file is in grab mode (while still holding down the mouse button), press Alt + Tab to bring up a list of all open windows.
    Accessing the Alt + Tab menu
    Accessing the Alt + Tab menu
  3. Inside the Alt-Tab menu, keep the Alt key pressed and tap the Tab key repeatedly to cycle through all windows until you reach the desired destination where you want to drop the file. Then release both keys.
     
  4. Once within the target window, move your cursor directly over it, and release the mouse button to drop the file.
Paste the previously dragged file
Paste the previously dragged file

Workaround: Drag and Drop between two Windows or Folders

An alternative for those with a dual-monitor setup (or even without) and frequently moving files between different locations, is to arrange the windows side by side and drag-and-drop files between them.

Although this isn’t as convenient as directly dragging and dropping onto the taskbar and is slower than the Alt + Tab method, it works particularly well for extended displays.

  1. Open the folders or applications you wish to use for drag and drop and position them side by side.
    Note: This can be between two folders, two applications, or a folder and an application.
  2. Select the file in the folder you’re dragging from, click and hold it, then move the cursor to the other window before releasing to perform the drag and drop.
    Dragging and dropping the file
    Dragging and dropping the file

    Note: Some applications may ask for additional confirmation of the operation.

1. Update Windows

Several drag-and-drop functionalities initially removed by Windows have since been re-added in response to community feedback. As such, it’s critical to update Windows to the latest version to regain some of these features.

This is especially useful if you encounter issues when attempting to drag and drop items onto the taskbar.

  1. Press the Win + I keys on your keyboard to open the Settings app.
  2. Navigate to the Windows Update section within the Settings app.
    Navigating to Windows Update
    Navigating to Windows Update
  3. Click on Check for updates to install any pending updates.
    Looking for Windows Updates
    Looking for Windows Updates
  4. Restart your computer when prompted to finalize the update process.

2. Enable User Account Control

The drag-and-drop feature can also malfunction if the User Account Control (UAC) feature is disabled in Windows, potentially hindering certain functionalities, especially on the taskbar.

To resolve this, it’s necessary to re-enable UAC in Windows. There are two ways to do this: through the User Account Control Settings window or by editing a registry key.

If UAC was disabled via the Registry, we recommend reversing the changes on the original keys to restore the feature.

2.1. Using User Account Control Settings

  1. Open the Start Menu and search for Change User Account Control Settings. Open it.
    Opening Change UAC Settings Window
    Opening Change UAC Settings Window
  2. In the User Account Control Settings window, move the slider to the third position to select the default setting.
    Enabling User Account Control
    Enabling User Account Control
  3. Click OK to confirm the change.

2.2. Using Windows Registry

  1. Press the Win + R keys to open the Run dialog box.
  2. Type in regedit and press Enter to open the Windows Registry Editor.
    Opening the Windows Registry
    Opening the Windows Registry
  3. In the Registry Editor, navigate to the following key:
    HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Policies > System
  4. Find the EnableLUA key in the right pane and double-click on it.
    Editing the EnableLUA Key
    Editing the EnableLUA Key
  5. Change the value to 1 and click OK.

3. Use Vivetool (For Address Bar Drag and Drop)

The drag-and-drop feature in the File Explorer address bar has been removed by Microsoft to allow File Explorer to differentiate between local and cloud folders.

However, you can restore this functionality using third-party tools such as ViveTool or ExplorerPatch, which reinstates the legacy File Explorer in Windows.

  1. First, download ViveTool from the official GitHub repository here.
    Downloading ViveTool
    Downloading ViveTool
  2. Next, extract the downloaded file to a folder named ‘vivetool’ on your desktop or to any other convenient location.
  3. Search for ‘Command Prompt’ in the Start Menu and open it.
    Opening a Command Prompt
    Opening a Command Prompt
  4. In the Command Prompt window, use the cd command to switch to the folder where you extracted ViveTool. If you followed the previous steps exactly, the command will be:
    cd Desktop\vivetool
    Navigating to the ViveTool Folder on Desktop
    Navigating to the ViveTool Folder on the Desktop
  5. In the ViveTool folder, enter the command:
    Vivetool.exe /disable /id:40729001
  6. Restart your computer afterward.
  7. This should revert to the old File Explorer and reactivate drag and drop in the address bar.

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How to Stop Your Windows from Scrolling by Itself https://appuals.com/stop-windows-from-scrolling-itself/?utm_source=rss&utm_medium=rss&utm_campaign=stop-windows-from-scrolling-itself https://appuals.com/stop-windows-from-scrolling-itself/#disqus_thread Wed, 28 Feb 2024 02:33:36 +0000 https://appuals.com/?p=400883 Windows scrolling by itself is often due to the system erroneously receiving continuous scroll signals, which can be caused by hardware issues such as a malfunctioning scroll wheel, improper mouse settings, or outdated drivers. Such unintended scrolling may result from a faulty mouse, keyboard, or touchpad that continuously sends scroll commands to the system. Additional …

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Windows scrolling by itself is often due to the system erroneously receiving continuous scroll signals, which can be caused by hardware issues such as a malfunctioning scroll wheel, improper mouse settings, or outdated drivers.

Windows Scrolling by Itself
Windows Scrolling by Itself

Such unintended scrolling may result from a faulty mouse, keyboard, or touchpad that continuously sends scroll commands to the system. Additional contributing factors might be bugs in Windows, outdated versions of the operating system, or issues that emerged after recent updates.

To address this problem, it is recommended to disconnect all peripheral devices to determine if the issue continues, and then follow troubleshooting steps like adjusting mouse settings, updating or reinstalling drivers, and ensuring your Windows system is current.

1. Reconnect the Mouse and Keyboard

Start by reconnecting your mouse and keyboard when you experience scrolling issues in Windows. This action can resolve communication inconsistencies that trigger the scroll function in Windows.

This is particularly useful for wireless mice and keyboards. Scrolling can also be caused by your keyboard if navigation or other special keys are malfunctioning.

If needed, remove the Bluetooth dongle from your computer, wait a few seconds, and then reconnect it to refresh the drivers and potentially resolve the issue.

2. Change Mouse Settings

Issues with scrolling in non-active Windows apps might stem from a specific mouse setting. Windows has an option to automatically scroll inactive windows upon hovering over them.

  1. Press the Win key + I to open the Settings app.
  2. Go to Bluetooth and devices > Mouse.
    Navigating to Mouse Settings
    Navigating to Mouse Settings
  3. Turn off the Scroll inactive windows when hovering over them function.
    Turning off Scroll Inactive Windows Option
    Turning off the Scroll Inactive Windows Option
  4. Consider adjusting additional options under the Scrolling section to refine the functionality.

3. Reinstall Mouse Driver

A corrupted mouse driver may also lead to scrolling problems in Windows. To correct this, you’ll need to reinstall the mouse driver.

  1. Search for and open Device Manager from the Start menu.
    Opening the Device Manager
    Opening the Device Manager
  2. Expand the Mouse and other pointing devices category.
  3. Right-click on your mouse driver, typically labeled as HID-compliant mouse, and choose Uninstall device.
    Uninstalling Mouse Driver
    Uninstalling Mouse Driver
  4. After uninstalling, disconnect your mouse for a few seconds.
  5. Reconnect it to check if the scrolling issue has been resolved.

4. Check Bluetooth Devices

Problematic Bluetooth devices connected to your computer may also lead to unintended automatic scrolling. You will need to check and possibly remove such devices.

  1. Open the Settings app using the Win + I keys.
  2. Navigate to Bluetooth and devices > Devices.
    Navigating to Connected Devices
    Navigating to Connected Devices
  3. Examine the list of connected Bluetooth devices.
    Connected Devices List
    Connected Devices List
  4. Remove any device that is no longer connected and re-check for the scrolling issue.

5. Troubleshoot Touchpad

If you’re using a laptop, you may need to troubleshoot the touchpad as it could be responsible for the scrolling issue. You can do this by temporarily disabling the touchpad.

  1. Access the Settings app with the Win key + I shortcut.
  2. Go to Bluetooth and devices > Touchpad.
  3. Turn off the touchpad using the toggle switch.
    Disabling Touchpad
    Disabling Touchpad
  4. Test for scrolling issues while the touchpad is disabled, using the ALT + TAB shortcut to switch between applications.

6. Uninstall Any Duplicate Mouse Driver

The presence of duplicate mouse drivers in the system can be another reason for the Windows scrolling issue.

  1. Open the Device Manager by searching for it in the Start Menu.
    Opening the Device Manager
    Opening the Device Manager
  2. Expand the Mouse and other pointing devices section.
  3. Identify and uninstall any duplicate mouse drivers if only one mouse is connected.
    Uninstalling Mouse Driver
    Uninstalling Mouse Driver
  4. After removal, verify if the scrolling issue still occurs.

7. Clean Install Windows

If none of the above solutions work, a clean installation of Windows may be necessary. This step can address software inconsistencies that might be causing the issue.

However, a clean installation will erase all data on the system drive, so it is crucial to back up important files before proceeding. You can find a comprehensive guide on how to perform a clean install of Windows.

If scrolling continues after a clean installation, it indicates a hardware problem, and you may need to replace your mouse or keyboard.

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How to Fix the System Restore is Initializing Loop on Windows? https://appuals.com/system-restore-is-initializing/?utm_source=rss&utm_medium=rss&utm_campaign=system-restore-is-initializing https://appuals.com/system-restore-is-initializing/#disqus_thread Wed, 28 Feb 2024 02:20:06 +0000 https://appuals.com/?p=400706 This error typically occurs while attempting to use Windows System Restore to revert the system to a previous state. The most common cause of the “System Restore is Initializing…” loop is damaged system files, which can prevent the System Restore process from completing as expected. Additional factors contributing to this issue include bad sectors on …

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This error typically occurs while attempting to use Windows System Restore to revert the system to a previous state. The most common cause of the “System Restore is Initializing…” loop is damaged system files, which can prevent the System Restore process from completing as expected.

An unending loop of "System Restore is Initializing"
Additional factors contributing to this issue include bad sectors on the hard disk, problematic restore points, or temporary issues with disk space that hinder the restoration process. It is crucial to understand that while System Restore is a powerful tool for recovering from system errors and changes, its effectiveness depends greatly on the integrity of system files and the availability of disk space.

Users experiencing this issue should understand that patience is crucial; the process can take longer than expected due to the volume of data being processed.

If the restore process remains stuck on “initializing” for more than 2 hours, consider a simple restart (press and hold the power button for a few seconds) and attempt the restoration process again. If you find yourself stuck in the same loop, follow the solutions provided below.

1. Performing System Restore in Safe Mode

The restoration process may be interfered with by third-party programs. Booting in Safe Mode temporarily disables such programs and may enable the restore process to proceed without obstructions.

  1. If your system is off, turn it on. If it’s on, restart it.
  2. As soon as the Windows logo appears (or just after the computer’s BIOS post has completed), forcefully shut down the computer by holding the power button until it turns off.
  3. Repeat this process 2-3 times. On the third attempt, Windows should recognize that the normal startup is failing and will automatically attempt to enter WinRE. Your system will restart into WinRE (Windows Recovery Environment).
  4. Select Troubleshoot to see advanced options.
    Go in Windows Troubleshooting
  5. Follow these options: Advanced options > Startup Settings > Restart.
    Advanced Option in TroubleshootStartup Settings in the advanced options tab.Restarting again to boot into safe mode.
  6. When the list of startup options appears, press “4” or “F4” to initiate Safe Mode.
    Press 4 or F4 to enter safe mode
  7. Once the system boots in Safe Mode, attempt performing the System Restore again.

2. Use the SFC Tool to Repair Missing or Corrupted System Files

The System File Checker (SFC) tool scans and automatically repairs damaged or corrupt system files, including important boot files that may cause System Restore to fail. Employing SFC could resolve this problem.

  1. Type “cmd” in the Windows search bar.
  2. Open Command Prompt with elevated privileges by selecting “Run as administrator”.
    Run Cmd as administrator to make it elevated.
  3. First, execute the following command: DISM.exe /Online /Cleanup-image /Restorehealth. This ensures that the system file check can operate effectively.
  4. Next, run sfc /scannow to detect and repair corrupt files.
  5. When the verification is complete, review the scan results and close the command prompt.
  6. Determine whether this resolved the System Restore issue.

3. Check the Status of Volume Shadow Copy

Volume Shadow Copy Service (VSS) is critical for backup and other processes. If VSS is disabled, it will need to be manually enabled for backups and System Restore to function correctly.

  1. Type “services” into the Windows search bar.
  2. Access the Services panel.
    Search and open Services
  3. Look for “Volume Shadow Copy” or press “V” on your keyboard for a faster search.
  4. Right-click on “Volume Shadow Copy” and choose “Properties”.
    Press V to find VSS quickly.
  5. If the Service status indicates that it is stopped, click “Start” to enable the service.
    Starting the VSS service
  6. Attempt to run System Restore again to check if the issue is fixed.

If all solutions fail and the problem persists, the restore point itself might be corrupt. In such cases, selecting a different restore point or resetting Windows—although at the cost of losing your data—might be necessary to bring your system back to optimal condition.

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